№ 3 (028), 2005
Summary
Q u e s t i o n f o r a M e m b e r o f t h e E d i t o r i a l B o a r d
WHAT PROBLEMS CAN RUSSIAN COMPANIES ENCOUNTER TODAY IN THE SELECTION OF MIDDLE MANAGERS?
Reply by Igor Khuhrev, General Director, ANCOR Company (Moscow)
Sergey Rasskazov, PhD in Mathematics, Associate Professor, Supervisor of the «Corporate governance» Sub-Programme at the «Sociology» Federal Staff Training Centre (St. Petersburg)
CORPORATE GOVERNANCE: EXPERIENCE THAT IS PRICELESS
The year 2003 can be said to have marked the beginning of a new stage in the development of corporate governance in Russia. How can this stage be characterised? This well-known expert continues his analysis of the progress of corporate management in this country.
Yuliya Yanovskaya, Expert Analyst at «VIZAVI Consult» (Moscow)
ISO 9000 STANDARDS FOR RECRUITMENT AGENCIES
What benefits can an international standards certificate bring to a recruitment agency? What difficulties can Russian recruiters encounter in this regard? A well-known expert shares her opinions.
T h e m e o f t h i s I s s u e
Employees leave. How can a company retain their experience?
A n E d i t o r i a l R e v i e w
Elina Burganova, PhD in Sociology, Lecturer in the Faculty of Sociology at St. Petersburg State University.
THERE ARE SOLUTIONS OF THE PROBLEM
An employee who leaves a company takes with him contacts, know-how and experience; he leaves not only a vacancy, but gaps that the company has to fill. At what price?
Tatiana Gavrilova, Doctor of Technical Sciences, Information Technology Consultant at the BIG-SPB Consulting Group, Professor at St. Petersburg Technical State University, Lev Grigoriev, General Director of the BIG-SPB Consulting Group, Yekaterina Tulugurova, BIG-SPB Consulting Group (St. Petersburg)
ARE YOU PREPARED TO MANAGE KNOWLEDGE?
Knowledge is difficult to manage. Is your company prepared to set up a knowledge management system? What should be the principal stages of this process? Well-known specialists offer their answers to these topical questions.
Interview with Yury Kobaladze, Managing Director of the «Renaissance Capital» Investment Company (Moscow)
YURY KOBALADZE: «THERE ARE RULES OF THE GAME»
The well-known experts answered the following questions:
1. In your opinion, what are the purpose and the basic components of knowledge management?
2. What specialists do companies need to increase their intellectual capital?
3. What can be done to ensure that know-how does not leave a company with employees?
T h e E x p e r t s:
Valery Golub, Chief Trainer at the «Art of Business Life» Personnel Development Centre (Moscow)
Svetlana Lukina, Director of Personnel at the «GARANT INTERNATIONAL» Innovation-Commercial Company (St. Petersburg)
Andrey Mladentsev, General Director of «Nizhpharm» (Nizhny Novgorod)
Timofey Mezheritsky, Regional Personnel Manager (Central and Eastern Europe) of «DuPont» (Moscow)
Oleg Staroverov, Manager of Staff Relations in the Personnel Department of «Severstal» (Cherepovets)
Andrey Udalov, PhD in Sociology, Director of the Sales and Marketing Department at «Baltimor» (St. Petersburg)
Yury Vilnid, Partner in the «Office Faculty» Company (Moscow)
Anna Gurevich, PhD in Sociology, Assistant Professor, Business Trainer, Head of the «Training Management» Programme at the Business School of the International Academy of Adult Education (St. Petersburg)
THE SEARCH FOR SECURITY, OR A CLOSED «INNER CIRCLE»
Many Russian companies still prefer to look for a new staff by their own means and exclusively among familiar faces. A well-known trainer-consultant discusses the causes and problems of this approach.
Nadezhda Borisova, Director of the «Leader» Personnel Centre (Kazan)
PERSONNEL SELECTION IN REGIONS
Your company is expanding and needs to recruit staff in the other regions of the country. Should you find them by your own efforts, contact local agencies or resort to the services of a national recruiting network? This consultation with the director of a well-known recruiting company will help you to take the best course of action.
Mikhail Yeroshkin, PR Manager of the «Business and Personnel» Recruitment Agency (Chelyabinsk)
A RESERVE OF PERSONNEL AS AN ELEMENT IN A COMPANY'S STRATEGY
The shortage of the qualified management staff is a reality of the Russian businesses. One of the managers of a well-known recruitment agency describes the experience of leading companies in the Ural Region in the formation of a reserve of personnel.
Darya Fedorova, Head of Customer Relations at the PRStudio Interactive Advertisement Studio (Moscow)
TRAINING: MYSTERIES OF CHOICE AND MYSTERIES OF EFFECTIVENESS ASSESSMENT
What are criteria to choose a business trainer or a training company? How can the effectiveness of the training undergone by your staff be evaluated? The manager of a well-known consulting firm discusses the results of a lightning poll.
Natalia Artemyeva, Postgraduate Student at St. Petersburg University of Air and Space Instrument-Making, Organisational Engineer at the «Stepan Razin» Brewery (St. Petersburg)
STAFF REDUCTIONS: LEAVING IN ACCORDANCE WITH THE LAW AND ON GOOD TERMS
Your company's production is falling, and reductions in personnel are essential. How can the scale of these necessary reductions be determined? How can the procedure be conducted in full accordance with employment legislation without harming the company's image as an employer? You will find the answers in this article by a specialist from a major Russian company.
Alexey Moiseyev, Director of HR Projects at the Institute of Comparative Social Research (Moscow)
A DAY IN A MUSCOVITE'S WORKING LIFE
What is an ordinary day like for the employees of a Moscow company? One of the senior managers of a well-known social research institute analyses the results of a large-scale research project.
Edgar Linchevsky, PhD in Medicine, Assistant Professor at the «Voyenmekh» Baltic State Technical University (St. Petersburg)
WHO CREATES A MANAGEMENT STYLE?
What sort of question is that?! — Surely the manager creates it! If you do not jump to the obvious answer, however, but consider how things work in practice, it turns out not to be quite so straightforward. The effectiveness of a management style does not only depend on the manager, and there is no value in introducing a democratic style of leadership into an organization if the personnel are not ready for it. This well-known specialist and consultant discusses the problems of leadership.
Andrey Zamulin, PhD in Psychology, Associate Professor of the Faculty of Management at St. Petersburg State University
LEADERS AND FOLLOWERS
Why are tough authoritarian business leaders gradually being replaced by leaders of a different type? Because their followers have changed, argues this well-known expert, who analyses the problem of leadership from a non-traditional point of view.
Pavel Kiryukhantsev, General Director of «Zest Leadership» (St. Petersburg)
THE META VALUES AND CULTURE OF AN ORGANISATION
Corporate culture, in spite of the efforts of many researchers, remains one of the most impenetrable enigmas of modern organizations. A well-known consultant presents his model of corporate culture, based on four meta values: change, discipline, experience and freedom.
Mikhail Smirnov, Expert-Consultant, Member of the Organizational Development Section of RPO (St. Petersburg)
YOU DON'T LIKE MEETINGS? YOU JUST DON’T KNOW HOW TO PREPARE THEM!
The organisation of various meetings is an integral part of any manager's work. What types of meetings figure in Russian companies? What are the mistakes to be avoided in preparing for them? The advice of this well-known consultant will help you make your meetings more effective.
Olga Matyash, President of the Russian Communicative Association, Lecturer in Communication at Ivy Tech State College (Russia — Indianapolis, USA)
THE «DISTRIBUTION OF POWER» IN THE ORGANISATIONAL CULTURE OF RUSSIA AND THE USA
A great many cross-cultural research projects confirm that the distance of authority is still a characteristic of Russia. How does this manifest itself at the level of intra-organisational communications? A well-known specialist provides a comparative analysis of the organisational culture of Russian and American companies.
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